Operation Embrace
This page summarizes information to assist both military personnel and government civilians that have been impacted by the government “SlimDown”. New information will be posted here as it is made available.Financial Institutions and Utility Companies have established many programs that may provide relief from hardships brought on by the government “SlimDown”. Please visit your financial institution or utility company website for complete details– Links are provided below.EXAMPLES of Possible Offerings:
- Payday Advance
- Credit card increase
- Skip A Payment
- Forgiveness/Refund of Fees
- Flex Payments
- Mortgage Relief
- Credit Card Relief/Deferment
- 0% Bridge Loan
*You will need to be a member of the institution in order to receive these benefits.
Bank United
We highly value our Military Men and Women in Tampa Bay, and during this time of uncertainty caused by the recent Government shutdown, we stand ready to embrace all affected. If you are a customer / member of our institution and are impacted financially by this event, (civilian employee, reservist, furloughed individual, retiree) please call us at the number provided OR click on the link to learn more. We will get through this together!
- Point of Contact:Debbie Layer
- E-Mail:DLayer@bankunited.com
BB&T
We highly value our Military Men and Women in Tampa Bay, and during this time of uncertainty caused by the recent Government shutdown, we stand ready to embrace all affected. If you are a customer / member of our institution and are impacted financially by this event, (civilian employee, reservist, furloughed individual, retiree) please call us at the number provided OR click on the link to learn more. We will get through this together!
BMO Harris Bank
We highly value our Military Men and Women in Tampa Bay, and during this time of uncertainty caused by the recent Government shutdown, we stand ready to embrace all affected. If you are a customer / member of our institution and are impacted financially by this event, (civilian employee, reservist, furloughed individual, retiree) please call us at the number provided OR click on the link to learn more. We will get through this together!
- Point of Contact:Kyle Suddarth
- E-Mail:kyle.suddarth@bmo.com
C1 Bank
PROGRAMS AND OFFERS
- Personal Loans for Existing Customers: Savings and Certificate pledged loans can provide instant funds without dipping into savings. Rates are set at savings or certificate rate plus 3% APR. Unsecured personal loans subject to underwriting with decisions in 2 working days.
- Penalty-free Early Withdrawal on Certificates: If you need to redeem a C1 Bank CD prior to maturity, we’ll waive any early withdrawal penalties.
- Special Payment Arrangements, which could include payment adjustments on C1 Bank loan products.
- Refund of Certain Fees for deposit and loan accounts affected by loss of pay due to the Government shutdow
- Point of Contact:Dave Timmons
- E-Mail:Dave.Timmons@c1bank.com
- Telephone:813-259-1084
Capital One
The SCRA provides benefits to members of the United States Army, Navy, Air Force, Marine Corps and Coast Guard, certain members of the National Guard, commissioned officers of the Public Health Service, and National Oceanic and Atmospheric Administration engaged in active duty service.
PROGRAMS AND OFFERS
Capital One is committed to both the letter and spirit of the SCRA, including provision of benefits and protections above and beyond what is required under the SCRA in certain situations. Under Capital One’s SCRA Program, benefits for eligible loans and credit products may include:
- A maximum interest rate of 4% on your loan or extension of credit during the period of SCRA enrollment for loans owned and serviced by Capital One (SCRA eligible loans owned by Fannie Mae, Freddie Mac, or other private investors; or loans owned by Capital One but serviced by a third party, will receive a maximum interest rate of 6%)
- No fees assessed on your loan or credit product, except bona-fide insurance
WEBSITE
https://www.capitalone.com/legal/servicemembers-civil-relief-act/
- Telephone:1-855-CAP1MIL (1-855-227-1645)
Grow Financial Federal Credit Union
Emergency Loans will be available to current Grow Financial Credit Union members who have direct deposit already established. It will be a closed-end loan with a 7-month term, with 0% interest for the first 3 months and no payments required for the first 3 months. This loan will require the member to validate that they have been impacted by the shutdown, but will not require a credit check. The loan amount may be from $1,001.00 up to $5,000.00, but specific only to the amount of their regular net paycheck.
PROGRAMS AND OFFERS
- Emergency loan
- 7-month term
- 0% interest for the first 3 months
- No payments for the first 3 months
- Loan amounts from $1,000 to $5,000
WEBSITE
https://www.growfinancial.org/index.cfm?fuseaction=services.sequestration
- Point of Contact:Justin Yent
- E-Mail:justin.yent@growfinancial.org
- Telephone:813.832.2099 ext. 2075
Navy Federal Credit Union
Our number one concern is our members and their families. We have programs in place to help you through this time of uncertainty.
PROGRAMS AND OFFERS
We offer the following:
- Special 3.00% APR Overdraft Line of Credit*: If you are a federal government civilian employee, have Direct Deposit with Navy Federal, and are subject to furlough, you’re eligible for a special rate on our Overdraft Line of Credit.
- Loan Assistance: Understanding that sequestration and furloughs will strain your budget, we are prepared to work with you on any Navy Federal loan payments.
- Credit Cards: Expedited approvals for line increases for your existing Navy Federal credit card.
- Personal Loans: Share Savings and Certificate pledged loans can provide instant funds without dipping into savings accounts. Rates are set at the share or certificate rate plus 2.00% APR. Personal expense loans with no collateral are also available.
- Penalty-free Early Withdrawal on Certificates: If you need to redeem a Navy Federal Certificate prior to its maturity, we’ll waive any early withdrawal penalties.
We will be updating this page as more information becomes available. For more information about the potential impact to your pay, visit www.dfas.mil
WEBSITE
- Point of Contact:Adam Desanctis
- E-Mail:adam_desanctis@navyfederal.org
- Telephone:24/7 furlough support hotline (1-877-874-0042)
PNC Bank
We highly value our Military Men and Women in Tampa Bay, and during this time of uncertainty caused by the recent Government shutdown, we stand ready to embrace all affected. If you are a customer / member of our institution and are impacted financially by this event, (civilian employee, reservist, furloughed individual, retiree) please call us at the number provided OR click on the link to learn more. We will get through this together!
- Point of Contact:Joe Meterchick
- E-Mail:joseph.meterchick@pnc.com
Regions Bank
PROGRAMS AND OFFERS
Regions has a Customer Assistance Program that provides customized help for customers who are having difficulty repaying their mortgage or other Regions loans due to unexpected circumstances. Information is available at
WEBSITE
https://www.regions.com/personal_banking/customer_assistance_program.rf
- Point of Contact:Cindy McGarrigle
- E-Mail:cindy.mcgarrigle@regions.com
- Telephone:First Mortgages 1-800-748-9498
- Home Equity Loans and other Consumer Loans 1-866-298-1113
Suntrust
Our purpose of Lighting the Way to Financial Well-Being means helping clients find solutions in difficult times. We recognize that the government shutdown andtemporary incomeloss may have impacted your family budget and your ability to make payments or deposit funds. Rest assured, we have programs in place to help clients facing financial difficulty as a result of this shutdown. Because every situation is different, we ask that you contact us so we can work with you on asolution that fits your family’s needs.
Please contact us by calling the number on your card or statement. Or you can contact us at 800.SUNTRUST, by email using our contact us page or by reaching out to @AskSunTrust onTwitter.
WEBSITE
- Telephone:800.SUNTRUST
Synovus Bank
We highly value our Military Men and Women in Tampa Bay, and during this time of uncertainty caused by the recent Government shutdown, we stand ready to embrace all affected. If you are a customer / member of our institution and are impacted financially by this event, (civilian employee, reservist, furloughed individual, retiree) please call us at the number provided OR click on the link to learn more. We will get through this together.
- Point of Contact:Dom DiMaio
- E-Mail:ddimaio@synovusbankfl.com
TD Bank
We highly value our Military Men and Women in Tampa Bay, and during this time of uncertainty caused by the recent Government shutdown, we stand ready to embrace all affected. If you are a customer / member of our institution and are impacted financially by this event, (civilian employee, reservist, furloughed individual, retiree) please call us at the number provided OR click on the link to learn more. We will get through this together!
- Point of Contact:George Hall
- E-Mail:george.hall@td.com
Wells Fargo
We highly value our Military Men and Women in Tampa Bay, and during this time of uncertainty caused by the recent Government shutdown, we stand ready to embrace all affected. If you are a customer / member of our institution and are impacted financially by this event, (civilian employee, reservist, furloughed individual, retiree) please call us at the number provided OR click on the link to learn more. We will get through this together!
- Point of Contact:Jim Themides
- E-Mail:jim.themides@wellsfargo.com
Duke Energy
PROGRAMS AND OFFERS
See website for more details.
https://www.progress-energy.com/florida/home/billing-payments/assistance.page
Teco
We highly value our Military Men and Women in Tampa Bay, and during this time of uncertainty caused by the recent Government shutdown, we stand ready to embrace all affected. If you are a customer / member of our institution and are impacted financially by this event, (civilian employee, reservist, furloughed individual, retiree) please call us at the number provided OR click on the link to learn more. We will get through this together!
WEBSITE
https://www.tampaelectric.com/residential/paymentsupport/paymentassistance/
https://www.peoplesgas.com/residential/paymentsupport/paymentassistance
Who is Eligible
Government Civilians, all active duty military, Reservist and National Guard with direct deposit from a federal government organization.
What proof do I need?
Government issued ID and Furlough Letter— Anyone not possessing a Furlough Letter may also obtain a letter